Director of Operations and Human Resources
As director of operations at Pinnacle, Marlene is a senior human resources professional with more than 15 years of experience. She is skilled in all areas of HR with a thorough understanding of employment and EEO laws, organizational design and talent development, compensation and benefits, employee relations, staffing, creating and implementing policies and procedures, and excellent leadership abilities.
She received a B.S. in Business Leadership and an M.S. in Organizational Leadership from Mercy College. She holds various HR certifications including a PHR (Professional in Human Resources), and SHRM-CP (Society for Human Resource Management-Certified Professional).