Q: What are the benefits of PCPD’s courses?

A: Students benefit by having the opportunity to learn about the big picture of Health IT and all of the factors influencing it – past, present and future. This context affords them the knowledge and understanding and insight to enhance their value on the job, and their overall decision making capabilities.


Q: What makes Pinnacle educational programs unique, and are there other companies that offer similar courses?

A: Certain colleges and universities offer degree and certificate programs in HIT that are based on federal government’s 2009 HIT curriculum, but PCPD has created an updated curriculum that reflects the current HIT environment and uses experienced faculty with recent experience in HIT.  PCPD courses allow class participants to gain this up-to-the minute body of HIT knowledge and apply it in real-time.


Q. What is the focus of the PCPD programs?

A: PCPD Courses focus on and address the comprehensive teamwork concept that is so important in today’s HIT field. The computer systems currently being installed and implemented in healthcare today affect many organizations, departments and individuals, and what’s good for one may actually be detrimental to another. Every affected end user needs to be represented on the team and needs to be heard and understood.  PCPD focuses on the importance of ALL team members and the value of building and sustaining interrelationships among them.


Q. Can clinicians, IT staff and other non-clinicians participate in the same class?

A: Absolutely. Having students from varied backgrounds in the same class actually helps to accomplish a better understanding of each other’s roles as well as one’s importance within the organization


Q: Do students need a high school diploma or college degree to take PCPD courses?

A: Not if they are already working (or have worked) in a clinical, healthcare administration, or IT capacity. Anyone with no work experience in any of those areas would need to be a college student or college graduate in one of those fields to qualify for the Intro to Health IT course.


Q: If a student already has a degree in Health Information Technology, why would they take a PCPD course?

A: Our courses are designed to provide context and meaning to the HIT work experience, and provide students with the opportunity to discuss real work situations and issues with peers – PCPD courses are therefore able to add value to the HIT staff immediately.


Q: When are PCPD courses scheduled?

A: Courses that are held at the PCPD facility in Fairfield are scheduled each month and can be viewed in our Calendar. Courses can also be scheduled at alternate locations according to customer requirements.


Q: If someone has no experience at all in IT but wants to enter the HIT field, what is the first course recommended?

A: Students need either a clinical, healthcare, or an IT background (education or job-related) to benefit from a PCPD course. The ideal first course will depend on the specific background of the student and the HIT role they are planning to fill.  The likely options are the Introduction to Health IT or the Health IT Workforce Boot Camp.


Q: Does PCPD assist with job placement upon completion of coursework on behalf of students who are planning to enter the HIT workforce?

A: PCPD works with our parent company, Pinnacle Consulting Group, to assist with any job placement needs on behalf of our students who are just entering the HIT workforce.


Q: Do participants need to purchase additional materials to take PCPD courses?

A: No, all course materials are supplied by PCPD, including textbooks.


Q: What are the typical job roles or functions that would benefit from the PCPD program?

A: PCPD courses address the following types of Health IT workforce roles that involve analysis, design, implementation and support:

  • Clinical (Practitioner) Consultant and Informaticist
  • Implementation Manager / Project Manager
  • Implementation Support Specialist
  • Information Management Redesign Specialist
  • Technical Support & Software Support Analyst
  • Trainer and Educator


Q: Does PCPD offer technical classes?

A: PCPD does not offer specific technical training or certification for any vendor or commercial product.  PCPD courses are designed to fill the knowledge gap that is emerging as healthcare organizations seek to build the teams needed to successfully implement computer systems, some of which have only recently been designed and tested.  Class participants learn to understand and manage all of Health IT, not just the individual technical components.


Q: Does PCPD offer any type of certification?

A: Absolutely.  PCPD courses are competency-based.  Class participants will receive a certificate upon demonstration of competency, usually in the form of a post-course assessment.


Q: How do students sign up for PCPD courses?

A: Prospective students can get more information by emailing us at info@pinnacle-center.com, or by calling (973) 890-1111 and speaking to a PCPD program advisor.


Q. What is the cost for PCPD courses?

A. Click Courses for current information about course offerings and cost. Please note that group discounts are available.


A single conversation with a wise man is better than ten years of study. ~Chinese Proverb

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