This Learning Path is composed of four modules that inform the learner of the rules (16) that render an exceptional patient experience, telephone communication skills, the principles of positive collaboration in healthcare, and the keys to professional email communications.
The learner has eight days to complete this Learning Path.
- BF75110 – The Exceptional Patient Experience: 16 Rules to Live By
- BF75111 – Essentials of Telephone Communication Skills
- BF75112 – 10 Principles of Positive Collaboration and Teamwork in Health Care
- BF75113 – Keys to Professional Email Communication